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+91 83094 09007

Terms & Conditions

Frequently Asked Questions (FAQs)

1. What is lsj?

lsj is your one-stop destination for shopping the latest trends, designs, and lifestyle products, including jewellery, apparel, home décor, and more. We strive to bring you high-quality products at affordable prices.

2. How can I place an order on lsj?

Placing an order is simple! Browse our website (shoplsj.com), select the items you want, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

3. Do I need an account to shop on lsj?

Yes, creating an account is required to shop on lsj. It helps us provide you with a seamless shopping experience, track your orders, and offer personalized recommendations.

4. What payment methods does lsj accept?

We accept multiple payment methods, including credit cards, debit cards, UPI, and online wallets. All transactions are secure and encrypted to ensure your safety.

5. Does lsj offer free shipping?

Yes, we offer free shipping on orders above ₹1000 within India. For orders below ₹1000, a nominal shipping fee will apply, which will be calculated at checkout.

6. How long does delivery take?

Delivery times vary depending on your location. Typically, orders are delivered within 3-7 business days after dispatch. Processing takes 2-4 business days.

7. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email or SMS. Use this tracking number to check the status of your order on the courier's website or app.

8. What is lsj’s return and exchange policy?

We offer exchanges within 10 working days of receipt, provided the item is in new, unworn, and unaltered condition. Personalized jewellery and intimate apparel are not eligible for returns or exchanges. Please refer to our Returns Policy for more details.

9. Can I cancel my order?

Yes, you can cancel your order within 24 hours of placing it. Once the order is processed or dispatched, cancellations may no longer be possible.

10. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of receiving your order. Provide photos of the damaged or incorrect item, and we will resolve the issue promptly.

11. How can I contact lsj customer support?

You can reach our customer support team via:

12. Are my transactions secure on lsj?

Absolutely! All transactions on lsj are encrypted and secured using industry-standard protocols to ensure your personal and payment information is safe.

13. Does lsj offer gift wrapping or personalized messages?

Yes, we offer gift wrapping and the option to include personalized messages for select products. This option can be selected during checkout.

14. Does lsj ship internationally?

Currently, we only ship within India. Stay tuned for updates as we work on expanding our shipping options in the future.

15. What makes lsj unique?

lsj stands out for its curated collection of trendy and high-quality products, affordable pricing, and exceptional customer service. We constantly update our catalog to bring you the latest styles and designs.

Get In Touch

LSJ offers premium beauty products, elegant jewelry, and stylish fancy items, combining quality, luxury, and affordability.

VV Mahal Rd, Reddy and Reddy's Colony, Tirupati, Andhra Pradesh 517501

support@lsjcollections.com

+91 83094 09007

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